Gestion Immobilière Eden Inc. ("GIEDEN") places great importance on the protection of personal information.

This policy explains how personal information may be collected, used, disclosed, and protected when using the GIEDEN.COM website or in connection with our property management services.

Gestion Immobilière Eden Inc. is committed to complying with the applicable laws in Quebec regarding the protection of personal information, including the Act to modernize legislative provisions respecting the protection of personal information (Bill 25).

Certain personal information may be collected when you use our website or communicate with our company.

This information may be collected when you:

• fill out a contact form
• submit a rental application
• communicate with our team
• provide information as part of a rental file

The information that may be collected includes:

• First and last name, date of birth, and residency status
• Contact information (email address, phone number, current address, duration)
• Employment details (status, employer, position, duration, annual/monthly salary)
• Spouse/partner financial and employment details (when co-applying)
• Rental history, Tribunal administratif du logement (TAL) records, and eviction history
• Credit verification, civil/criminal background authorization
• Supporting documents uploaded (ID verification, proof of income, pay stubs)

The information collected is strictly limited to what is necessary for evaluating rental applications, executing leases, and managing our properties.

Personal information may be used for the following purposes:

• verify the identity of an applicant
• evaluate a rental application
• conduct credit, employment, or reference checks
• communicate with previous landlords or managers
• ensure administrative management of rental files
• respond to information requests
• improve our services and digital tools

Gestion Immobilière Eden Inc. does not sell or rent personal information.

However, certain information may be disclosed to third parties when necessary for:

• evaluating a rental application
• credit verification
• communicating with previous landlords or managers
• coordinating building-related services
• compliance with legal obligations

Gestion Immobilière Eden Inc. implements reasonable security measures to protect personal information against:

• unauthorized access
• misuse
• unauthorized disclosure
• loss or alteration of data

Access to personal information is restricted to authorized personnel who require it in the course of their duties, and all digital records and files are encrypted in transit (TLS/HTTPS) and securely stored.

Personal information is retained only for the duration necessary for the purposes for which it was collected, in accordance with Law 25:

• Active Tenants: Retained for the entire duration of the lease and tenancy relationship, plus statutory prescription periods required under Quebec civil law.
• Unretained Applications: Retained for a maximum of 24 months following application processing for record-keeping and regulatory compliance, after which files and uploaded documents are securely destroyed.
• Accounting & Inquiries: Retained as required to comply with fiscal and statutory obligations.

In accordance with applicable laws, any individual may:

• request access to their personal information
• request the correction of inaccurate information
• withdraw their consent to the use of their information

However, withdrawing consent may prevent the processing of a rental application.

Gestion Immobilière Eden Inc. may modify this privacy policy to reflect changes to its practices, technologies, or legal requirements.

Any modifications will be published on this page.